Cookie Policy
SurveyMate Ltd · Company No. 17144402 · Last updated: 5 May 2025
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage and session tokens. This policy explains what we use, why, and how you can control them.
2. Cookies we use
2.1 Strictly necessary
These cookies are required for the platform to function. They cannot be disabled without breaking core features.
| Cookie | Provider | Purpose |
|---|---|---|
| sb-* | Supabase | Authentication session tokens (JWT + refresh token) |
| __stripe_mid | Stripe | Fraud prevention and payment security |
| __stripe_sid | Stripe | Fraud prevention and payment security |
2.2 Functional
These cookies remember your preferences to improve your experience.
| Cookie | Provider | Purpose |
|---|---|---|
| sm_ref | SurveyMate | Stores referral code attribution across sessions |
| sm_trial_intent | SurveyMate | Remembers trial signup intent across email verification |
2.3 Analytics
Where enabled, we use privacy-respecting analytics to understand how the platform is used and where to improve it. No advertising profiles are built.
| Cookie / tool | Provider | Purpose |
|---|---|---|
| Analytics (if configured) | TBD | Aggregate page-view and feature-usage data; no personal profiles |
We do not use advertising cookies, Facebook Pixel, Google Ads remarketing tags, or any third-party tracking for ad targeting.
3. How to control cookies
You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to SurveyMate.
4. Changes to this policy
We may update this Cookie Policy when we add or change technologies. The “Last updated” date at the top reflects the current version. Material changes will be notified in line with our Privacy Policy.
SurveyMate Ltd · Company No. 17144402 · Registered in England and Wales
Questions? privacy@damp-survey.com