Damp & mould survey software for UK surveyors — professional reports, digitally perfected.
Let SURVEYMATE do it.
One tool that gets sharper with every survey, against the patchwork everyone else runs.
| SURVEYMATE | Everyone else |
|---|---|
Full survey CRM, unlimited history — every client, property, job, photo, finding, report and invoice lives in one searchable record that compounds in value over time. | Per-survey jobs with capped storage and scattered records across emails, folders and spreadsheets. Nothing gets smarter the more you use it. |
Batch camera and AI in one sweep — upload hundreds of photos and get RICS-grade diagnoses, tags and narratives in under a minute, job by job. | Open camera, upload, close, repeat for each photo. Reviewing and writing up images takes longer than the rest of the report combined. |
Workmate AI: an actual coworker, not a gimmick — helps you capture findings, spot gaps and write reports while you're still on site, 24/7, never tired and never distracted. | You're on your own, juggling notes, photos and deadlines with a blank page at the end of every survey. |
Context-aware AI you control — toggle AI on or off, choose tone, and get output that knows which room you're in, what survey type you're doing and who the report is for. | One generic AI voice throughout, unaware of rooms, report structure or audience, producing the same text for every job. |
AI that learns your firm — over time SurveyMate adapts to your language, your region and your typical defects so the output sounds like you and gets sharper with every survey. | No learning, no compounding advantage — day 1 and day 1,000 look exactly the same. |
Always-on saving — every room, reading, note and photo is synced as you work, even in poor signal, so you don't lose an hour of work because something happened in 60 seconds. | Periodic autosave at best. A lot can change in a minute on site — especially when you're moving fast in difficult conditions. |
Team and route intelligence — see exactly who's at which stage, where jobs are, who's nearby, and let the platform suggest the best surveyor for the next job based on capacity and route. | Basic assignment with no sense of geography, load or risk. You only find bottlenecks and bad routing when it's already too late. |
Awaab's Law built in, not bolted on — switch it on for social housing work and you get a full Awaab's Law module: case creation, legal deadlines, map views and live countdown tracking. | A line or toggle in the report at best, with no true case tracking, no portfolio view and no help staying legally watertight. |
Client portal your firm can be proud of — secure, branded portal where clients see reports, photos and property history; you can even set pay-to-view so you stop chasing invoices. | No portal, no controlled access, just PDFs that get forwarded and misplaced — and you chasing payments by email and phone. |
Quotes, invoices and payments in the same flow — build quotes, issue invoices and take payment in-app, all tied directly to the job and report. | No quoting engine, no built-in invoicing, no way to get paid without jumping into another system. |
Customisable to the way you work — templates, AI behaviour, workflows and branding that match your firm, not a generic piece of construction software bent into shape. | One-size-fits-all tools that were never really built for damp and timber specialists in the first place. |
All-in-one, not one-more-app — surveys, AI, CRM, client portal, Awaab's Law, quoting, invoicing and payments all live in one app, so you can quietly retire half the tools you're paying for today. | An extra paid app in an already crowded stack that still needs a calendar, a CRM, a PDF editor, an invoicing system, a payment processor and a compliance tracker wrapped around it. |
SurveyMate is the end-to-end platform for running a damp and mould surveying business. It is not just a survey app: it takes you from the first client enquiry, through the on-site inspection and report, to the client portal, the invoice and the analytics, all from one login. The whole job stays in one system instead of falling between a spreadsheet, an inbox and a filing cabinet.
And because reports are built from structured findings rather than free text, they are consistent, complete and defensible every time, to the standard set out in our guide to writing a defensible damp report.
Every client, property and job lives in one place. Log an enquiry, schedule the work, assign it to a surveyor and see the whole caseload at a glance, instead of chasing it across spreadsheets, inboxes and calendars.
The heart of SurveyMate. A guided, structured flow walks you through the inspection on site: moisture and hygrometer readings, photos, floor-plan markers, voice notes and defect classifications from a specialist findings library, with WorkMate, the built-in AI assistant, on hand to answer questions and help draft findings as you go.
A branded PDF is generated from your structured findings on the spot, with an automatic table of contents, sign-off block and limitations section, to a standard a lender or tribunal takes seriously. Lab-grade diagnostics such as carbide moisture testing and salt analysis are built in.
Deliver reports through a branded client portal for viewing and sign-off. Clients get a professional experience and you get a clear record of exactly what was sent and when.
Raise the invoice and take payment through the same platform the moment the job is finished, with payment links and pay-to-view. Getting paid is part of the workflow rather than a separate chore at month end.
Built-in analytics show how the practice is performing across jobs, surveyors and revenue. Assign live damp sensors to a property to trend conditions over time and raise an alert when moisture is climbing, so you can act early instead of waiting for the next complaint.
Whether you are a sole-trader damp surveyor or running a team of twenty, SurveyMate scales with you. The Solo plan gives individual surveyors everything they need to run a practice end to end. Agency and Enterprise plans add job assignment, white-labelled reports, shared analytics and a client portal for the whole team. For housing work, the Awaab's Law module keeps every statutory clock visible with a full audit trail. There is no hardware to buy and no per-report fees, and one monthly subscription covers the whole workflow.
Explore the damp surveyor platform, compare plans and pricing, or if you are new to diagnosing damp, start with our complete damp and mould guide. Looking for the mobile side specifically? See the damp & mould inspection app.
SurveyMate is the end-to-end platform for running a UK damp and mould surveying business, at survey-mate.co.uk. It takes you from the first client enquiry through the on-site survey and report to the client portal, the invoice and the analytics, all in one place, with a built-in AI assistant called WorkMate, live damp sensors and a built-in Awaab's Law compliance module. (To be clear, this is the professional damp-surveying platform, not the SurveyMate paid-survey or rewards app of the same name.)
It is a purpose-built tool that lets a surveyor capture inspection findings on site, including moisture readings, photographs, defect classifications and recommendations, then generate a professional report without retyping everything back at the office. SurveyMate goes further than most: alongside the survey itself it runs the CRM, client portal, invoicing and analytics, so the whole job lives in one system rather than being spread across a spreadsheet, an inbox and a filing cabinet.
Most tools stop at capturing a survey. SurveyMate runs the whole business end to end: CRM and job scheduling, a guided on-site survey, fast professional reports, a client portal, invoicing and payments, and analytics. On top of that sit things few competitors have, including WorkMate, a built-in AI assistant that helps you inside the survey, live damp sensors that monitor a property and raise alerts between visits, built-in dew-point, condensation and U-value calculators, and lab-grade diagnostics such as carbide moisture testing and salt analysis. It is an operating system for a damp and mould practice, not just a form on a phone.
Sole-trader damp surveyors, multi-surveyor agencies and housing associations across the UK. Solo surveyors run their whole practice from it, from enquiry to paid invoice. Agencies manage a caseload and team with job assignment, white-labelled reports and shared analytics. Housing providers use the Awaab's Law module to evidence statutory compliance across every case.
By connecting every step so nothing is done twice. The job is created once in the CRM, the on-site survey captures structured findings by voice and photo, the report is generated from that data before you leave the property, and the client portal and invoice follow on automatically. Because the report is built from structured findings rather than free text, it comes out consistent, complete and defensible every time, and the old routine of scribbled notes and hours of typing back at a desk simply goes away.
Yes, and it is one of the things SurveyMate does best. Every report stays aligned with the statutory framework for damp and mould, covering the Awaab's Law timescales for social landlords and HHSRS hazard scoring, with a per-case audit trail of the kind an ombudsman or tribunal expects. The dedicated Awaab's Law module tracks each statutory clock, so housing teams can prove compliance rather than hope for it.
Yes. You can trial SurveyMate end to end, from the first job in the CRM through to a finished branded report and invoice. A payment card is required to start, but you will not be charged during the trial and you can cancel anytime before it ends. Plans run from Solo for individual surveyors up to Agency and Enterprise for firms and housing providers. See the pricing page for current details.
From first inspection to finished report — every step handled, before you leave site.
One flow, on site
Capture once, revisit or edit as many times as you like. Generate instantly. Branded, sent, done.
“Rising damp evident on north-facing wall, salt staining 800mm from skirting…”
DAMP & TIMBER REPORT
14 Croxley Road
London NW6 7QH
Finding 03
Rising damp · north wall
Residential
SURVEYMATE14 Croxley Road
Damp & timber report
Finding
Rising damp · north wall
Cat 1 Hazard
SURVEYMATE22 Bell Lane
HHSRS hazard assessment
Finding
Cat 1 · damp & mould
Condensation
SURVEYMATE7 Tabard House
Condensation & ventilation
Finding
Surface mould · bathroom
Insurance
SURVEYMATE31 Maple Court
Insurance claim survey
Finding
Penetrating damp · gable
Commercial
SURVEYMATEUnit 4, Quay Park
Commercial building survey
Finding
Lateral damp · plant room
Upload
your own
Reports
Bring yours. Pick ours. Always your brand.
WorkMate AI
Advise. Assign. Quote. You sign off.
Never mutates anything without your sign-off.
See approval gates →Tuesday · 30 April
3 jobs today · 2 reports to issue
North London
14 Croxley Rd, NW6
Pre-purchase damp · 09:00
7 Tabard House, SE1
Re-inspection · 11:30
22 Bell Lane, E1
Cat 1 hazard · 14:00
Awaab's Law · Cat 1
22 Bell Lane — repair deadline
remaining
Toolbox Talk
WorkMate's toolbox talk walks the team through today's jobs, the schedule, and any compliance flags. Open the app, see the day, get out the door.
See WorkMate in action →Everything else
No tab-switching. No double entry. No tools that don't talk to each other.
Our team builds your bespoke report — your exact format.
Send us your report; we rebuild it as a reusable template.
Clients track the job, view the report, browse the survey photos, pay online.
Build and send remedial quotes, linked to the job.
Batch 20 photos. Defects auto-classified in a minute.
Talk through the defect. We write it up.
Reusable AI-curated finding snippets.
Trace or import a 3D scan. Pin findings to rooms.
Immersive panoramic site context in every report.
Every defect pinned to its exact spot — on a per-room floor plan, right in the report.
Tap to mark the exact damp patch on the photo itself — the client sees precisely where.
Indicative remedial cost bands on every recommendation, so clients can budget at a glance.
Know the moment your client opens the report — and how often they come back.
Costed remedial spec, straight from your findings.
Interstitial condensation analysis to BS EN ISO 13788.
Part F / PAS 2035 ventilation checks built in.
Track damp severity trends per property over time.
Auto-schedule periodic compliance re-visits.
Rich records — type, era, construction, history.
Every contact, every job, one searchable record.
Drag-and-drop scheduling across the whole team.
Invoice on issue. Client pays to unlock the report.
Searchable photos and documents, every job, forever.
See who's full, who's free, before assigning.
Per-surveyor output, completion, throughput.
Drag-and-drop dashboard, 20+ widget types.
⌘K to find any job, client, or report.
CSV / Excel import for jobs, properties and clients.
Works in basements. Syncs on reconnect.
Unlimited report revisions, full version history.
Multiple users on the same job, in real time.
Every change, every user, immutable.
MFA and active session management built in.
Subject access & right to erasure, in-platform.
Free peer-contributed report templates.
Refer a surveyor or firm. Get rewarded.
“Had a great experience with SurveyMate so far. This software is a game changer especially as I'm surveying & carrying out remedial works myself. I have more time and everything is in one place 👌”
Kent Damp Specialists
“The team custom built my report for me. The report comes out structured exactly how I've always done it. That's the big thing for me, it's my format, my way of working. I just take it on site, make a few tweaks when I'm back, and it's done. No rewriting from scratch, no messing around with photos.”
Peak Property Surveys
“Honestly didn't expect to get on with it as quickly as I did. The app is dead easy, and reports take a fraction of the time they used to. Does what it says.”
Clearview Damp Specialists
“We used to juggle bookings, survey notes, quotes and payments across four different tools. Now SurveyMate handles the lot — one place to schedule jobs, survey, quote, invoice and get paid.”
The Damp Group
“SurveyMate has cut our report writing from half a day to under an hour per survey. I can go back and regenerate if I change something back at the office, or send it before I get back to the van.”
ATi Damp Surveying